policy

 

Mobile Booking Policy

  • We require a minimum of 1 day notice for mobile bookings.
  • Mobile service needs to be booked a minimum of 1 day prior to request date.
  • Our mobile service includes the following areas: Basangkasa, Drupadi, Dyanapura, Plawa, Oberoi, Kerobokan, Petitenget, Batu Belig, Umalas, Canggu.
  • If you are outside these areas we are still pleased to be able to offer you our mobile service, however a travel charge of 100,000 will be applied.
  • Treatments within a package can be exchanged for another spa treatment of equal value.
  • Mobile service below 5 people requires a minimum charge of 1.500.00 ++ for Canggu and 2.000.000 ++ outside Canggu area.
  • Reservation Policy: A 50% deposit is required at the time you make your booking. Full payment is due on the day of the schedules event. To ensure a successful set up we recommend to book your event at least three weeks in advance. We accept PayPal and local bank payment transfer.
  • Cancellation Policy: Maximum cancellation time is 24 hours before your venue. 25% of your deposit is not refundable for any cancellation less than 24 hours.
  • Method of Payment: We take credit card and cash.
  • Tax and Service:
    • 12.5 % Government Tax
    • 10% Mobile Service (canggu area)
    • 20% Mobile Service (outside canggu area)